(Legal)

Privacy Policy

Last updated: December 2024

1. Introduction

Imora AI Automatisering (“we”, “us” or “our”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use and protect your personal information when you visit our website or use our AI services and tools.

2. What data we collect

We may collect the following personal data:

Name and contact details (email address, phone number, company name, address)
Account details (username, password, account preferences)
Usage information (how you use our AI tools and services)
Communication with our team (support tickets, feedback, questions)
Website usage data via cookies and analytics
Payment details (processed via secure payment providers)
Content you upload or generate through our AI services

3. How we use your data

We use your personal data to:

Provide and improve our AI services and tools
Process your account registration and subscriptions
Communicate with you about your account, services and updates
Provide technical support and customer service
Improve our website and user experience
Perform analytics and monitor performance
Carry out marketing and promotion (only with your consent)
Comply with legal obligations

4. Cookies

Our website uses cookies to improve your experience. Cookies are small text files stored on your device. By default, all cookie categories are enabled to give you the best possible experience. You can adjust your preferences via the cookie settings.

Essential cookies

Necessary for the website's basic functionality. These cookies cannot be switched off. Stored: session tokens, security tokens and the cookie preferences themselves. Retention: session cookies, or up to 1 year for the preferences.

Functional cookies

Remembers your preferences, settings and account preferences between visits. Stored: user preferences, form drafts, account settings. Retention: up to 30 days or until you clear your browser history. Switching this off deletes stored data immediately.

Analytics cookies

Helps us understand how visitors use the website. Stored: anonymous page visits, navigation patterns and performance statistics, no personally identifying data. Retention: up to 2 years (anonymous, aggregated data). Switching this off stops the tracking.

Marketing cookies

Used for personalized advertising, only with your explicit consent. Stored: interests, retargeting data, campaign tracking. Retention: up to 1 year. Switching this off stops the marketing tracking.

5. Data sharing

We do not share your personal data with third parties, except:

When legally required to do so
With trusted service providers who help us deliver our services (hosting, payment processing, analytics)
With AI service providers necessary for our tools to function (only with appropriate security measures)
With your explicit consent
In the event of a business transfer or merger (with prior notice)

6. Data security

We take appropriate technical and organisational measures to protect your personal data against unauthorized access, loss, destruction or alteration. This includes encryption, secure connections (HTTPS), regular security audits and access controls.

7. Your rights

Under the GDPR you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data (“right to be forgotten”)
Object to processing
Transfer your data (data portability)
Withdraw consent
Request restriction of processing

8. Retention period

We do not retain your personal data for longer than necessary for the purposes for which it was collected, or as required by law. Account data is retained for as long as your account is active. After cancellation, data is deleted within 30 days, unless legal obligations require a longer retention period.

9. International data transfers

Our services may use service providers outside the European Economic Area (EEA). In such cases, we implement appropriate safeguards, such as standard contractual clauses approved by the European Commission, so that your data enjoys the same level of protection as within the EEA.

10. Contact

For questions about this privacy policy or your personal data, you can contact us: Imora AI Automatisering, email info.imora@gmail.com, www.imora.ai, Netherlands.

11. Changes

We reserve the right to amend this privacy policy. Changes will be published on this page. We will also notify you of material changes by email or via a notice on our website.